退款政策

At Lattice Labs Merchandise store, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your merchandise, you may return it within 30 days of purchase for a full refund, less any shipping charges.

To be eligible for a return, your merchandise must be in new, unused condition with all original tags and packaging. Please include a copy of your order confirmation with the returned merchandise.

To initiate a return, please email us at Marketing@latticelabs.io with your order number and reason for the return. Our customer service team will provide you with further instructions on how to return the merchandise.

Once we receive the returned merchandise, we will process your refund within 5 business days. Please note that the refund will be issued to the original payment method used at the time of purchase.

Please feel free to contact us if you have any questions or concerns regarding our return policy. We appreciate your business and are committed to providing you with excellent customer service.